GDPR

GDPR Privacy Policy

Last Updated: [Feb 2025]

At CryptoChatter, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This GDPR Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Data We Collect

We collect and process the following types of personal data:

  • Identity Data: Name, email address, and contact details.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Usage Data: How you interact with our website, pages visited, and preferences.
  • Marketing Data: Subscription preferences for newsletters and promotions.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To process transactions and manage your account.
  • To send updates, newsletters, and promotional content (with your consent).
  • To comply with legal obligations and prevent fraud.
  • To analyse website traffic and enhance user experience.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: When you provide explicit consent (e.g., subscribing to newsletters).
  • Contractual Obligation: When processing is necessary for service delivery.
  • Legitimate Interest: To improve our services and security.
  • Legal Compliance: To fulfil legal and regulatory requirements.

4. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your personal data.
  • Right to Restriction: Limit how we process your data.
  • Right to Data Portability: Request your data in a structured format.
  • Right to Object: Withdraw consent or object to processing based on legitimate interests.

To exercise these rights, contact us at Business@cryptochatter.co.uk

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, or alteration. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Sharing

We do not sell or rent your data. However, we may share it with trusted third parties, such as:

  • Service providers (hosting, analytics, email marketing).
  • Legal authorities (when required by law).

All third parties are required to comply with GDPR and ensure data protection.

8. Cookies and Tracking

We use cookies to improve user experience and analyse website traffic. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your data.

10. Contact Us

If you have any questions about this GDPR Privacy Policy or how we handle your data, please contact us:

📧 Email: Business@cryptochatter.co.uk

If you believe we have violated your data protection rights, you have the right to file a complaint with your local Data Protection Authority (DPA).